Your privacy matters before, during, and after your project.

1. Who We Are

USA Home Improvements Corp, also referred to as “USA Home Improvements,” “we,” “us,” or “our,” is a family-owned home improvement and general contractor company based in Paramus, New Jersey. We provide remodeling, renovation, kitchen remodeling, bathroom remodeling, home additions, roofing, siding, decks, patios, basement remodeling, attic remodeling, painting, and related residential improvement services across Northern New Jersey.

Our service areas include Bergen County, Passaic County, Essex County, Hudson County, and nearby communities throughout New Jersey.

2. Information We Collect

We may collect personal information directly from you, automatically through our website, or from service providers that help us operate our business. The information we collect may include:

• Your name, phone number, email address, mailing address, service address, city, state, and ZIP code.
• Details about your home improvement project, such as project type, property needs, preferred timeline, budget range, photos, notes, or consultation requests.
• Communication records, including messages submitted through our website, emails, phone call details, appointment notes, and text message responses.
• Billing, payment, invoice, estimate, and project documentation when you hire us for services.
• Website and device information, such as IP address, browser type, device type, pages visited, referral source, approximate location, date and time of visit, and general usage activity.
• Cookie, analytics, advertising, or similar tracking information used to understand website performance and improve user experience.

3. How We Use Your Information

We use personal information for legitimate business purposes connected to our home improvement services, customer communication, website operation, and legal obligations. This may include using your information to:

• Respond to your questions, estimate requests, website forms, calls, emails, and consultation requests.
• Schedule appointments, site visits, project reviews, measurements, and follow-up communication.
• Prepare estimates, proposals, invoices, project documents, timelines, and service recommendations.
• Provide remodeling, renovation, construction, repair, design, and project management services.
• Improve our website, customer experience, local SEO, advertising, service offerings, and business operations.
• Send service-related messages, appointment reminders, project updates, and important notices.
• Detect, prevent, or respond to fraud, unauthorized activity, safety issues, legal claims, or business disputes.
• Comply with applicable laws, contracts, accounting requirements, insurance records, and regulatory obligations.

4. Calls, Text Messages, and Project Communication

If you provide your phone number, we may contact you by phone call or text message about your estimate request, appointment, consultation, project, invoice, scheduling, or service follow-up. Standard message and data rates may apply depending on your mobile carrier.

You may ask us to stop non-essential text communication at any time by replying “STOP” when available or by contacting us directly at usahomeimprovementscorp@gmail.com or 201-966-8319. Even after opting out of marketing or non-essential communication, we may still contact you when needed for active project, billing, safety, appointment, or legal reasons.

5. Cookies, Analytics, and Advertising Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to operate the website, remember preferences, understand how visitors use our pages, measure marketing performance, and improve our visibility for searches such as general contractor near me, home improvement contractors in New Jersey, kitchen remodeling in Bergen County, and remodeling services in Northern NJ.

These tools may collect information such as browser type, device type, pages visited, links clicked, approximate location, and referral source. We may use services such as website analytics, advertising platforms, map listings, social media platforms, or contractor profile platforms to help us understand website traffic and improve our marketing.

You can usually manage cookies through your browser settings. If you disable cookies, some website features may not work as intended.

6. How We Share Information

We do not sell personal information for money. We may share information only when reasonably necessary for business, service, operational, legal, or safety purposes, including with:

• Team members, contractors, subcontractors, suppliers, installers, designers, or project partners who need information to evaluate, estimate, schedule, or complete your project.
• Service providers that support our website, forms, email, communications, scheduling, customer management, hosting, analytics, advertising, payment processing, accounting, or business systems.
• Insurance providers, legal advisors, accountants, consultants, or professional advisors when needed for business, legal, or compliance reasons.
• Government agencies, courts, regulators, law enforcement, or other parties when required by law, subpoena, legal process, or to protect rights, safety, property, or business interests.
• A successor organization if our business is involved in a merger, acquisition, restructuring, sale of assets, or similar business transaction.

When we work with service providers, we expect them to use information only for the services they provide to us and to protect it using appropriate confidentiality and security measures.

7. Payments and Billing Information

If you hire us, we may collect billing details, invoice information, payment records, project documentation, and related financial information. Payment card or bank processing may be handled by third-party payment providers, banks, or financial platforms. We do not use payment information for unrelated marketing purposes.

8. Data Retention

We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including estimates, project records, warranty questions, customer service, accounting, tax, insurance, legal, and business recordkeeping needs.

When information is no longer needed, we may delete, archive, or anonymize it in a commercially reasonable manner.

9. Security

We use reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, misuse, loss, disclosure, or alteration. However, no website, email system, internet transmission, or electronic storage system can be guaranteed to be 100% secure.

You should avoid sending sensitive information through unsecured channels unless necessary. If you believe your information may have been provided to us in error or may be at risk, contact us as soon as possible.

10. Your Privacy Choices

Depending on where you live and the laws that apply, you may have privacy rights related to your personal information. These may include the ability to:

• Request access to the personal information we maintain about you.
• Ask us to correct inaccurate or outdated information.
• Request deletion of certain information, subject to legal, business, project, accounting, or contractual retention needs.
• Opt out of certain marketing communications.
• Ask questions about how your information is collected, used, or shared.

To make a privacy request, contact us using the information in the Contact Us section below. We may need to verify your identity before responding to certain requests.

11. Children’s Privacy

Our website and services are intended for homeowners, property owners, adults, and business contacts. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and delete it when appropriate.

12. Third-Party Links and Platforms

Our website may link to third-party websites or platforms, including Google, Facebook, Instagram, Pinterest, Houzz, maps, review platforms, payment providers, or other service providers. Those third parties have their own privacy practices, and we are not responsible for their websites, policies, or data practices.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, legal requirements, or privacy practices. When changes are made, the date at the top of this page may be updated.

14. Contact Us

If you have questions about this Privacy Policy, your information, or how USA Home Improvements Corp handles privacy, contact us: